Returns & Refunds

At Voduz Hair, we want you to be completely satisfied with your salon-quality tools and products. If you change your mind, you can return any unopened and unused items within 28 days of purchase for a full refund.

Return Process

  • 1.
    Check Eligibility

    Ensure your items are in their original, unopened packaging with all security seals intact to qualify for a return.

  • 2.
    Contact Support

    Email our customer care team with your order number and reason for return to receive your unique Return Authorization code.

  • 3.
    Secure Packaging

    Safely pack your items and include the authorization code inside the parcel to prevent damage and ensure fast processing.

  • 4.
    Ship and Track

    Send your package using a tracked courier service and retain your proof of postage until your refund has been confirmed via email.